I started writing this draft about a week ago – Chinese New Year has err- passed, so don’t mind the future tense although it’s in the past now. I spent my Chinese New Year at home (for the first time in three years) and nursing some swollen tonsils whilst blowing out my nose. What an interesting way to start the year. I generally have an idea that when I don’t buy things I get sick (this is such a good way to justify excess consumerism) and it seems that this idea is largely true. Just kidding. ‘Cause I did buy stuff. It was definitely from fatigue. And lots of people are sick at the moment.
I think I wiped down close to 80 square metres of window glass, mirror or fly screen. Yes, my annual window cleaning ritual. I hardly do any cleaning, but if it’s cleaning it’s either cleaning the shower or wiping our windows. Chinese New Year is coming (end of the month) and you’re not supposed to do any cleaning on the day, so do it in advance! I don’t have any other days off until then, so I had no choice but to do it now. I am currently suffering from super dry skin particularly my legs and arms, so after I finish my 2L of Crabtree and Evelyn body lotion (which is probably never) I will be on the hunt to find a better product.
Speaking of the New Year, this post was written because I would like to write about something that has never happened to me before in the 20+ years of riding a bus in Sydney – I got the words “faulty ticket” printed on one of my MyBus2 Travelten tickets at the end of 2013. And by end of the year, I literally mean it – it was the 30th or 31st – I can’t even remember, but most likely it was the 31st because I remember riding the (very empty) bus home so probably everyone was out watching fireworks.
One would think, “this ticket can’t be faulty because it worked the previous few rides”, but anything can happen to the magnetic strip. I once had a ticket which had a really saggy magnetic strip and worked fine, but I guess it’s not always the case. It happens, but luckily, it’s no biggie.
When I got this printed on my ticket I showed the driver, and he told me that I needed to call 131 500 (this is a number everyone should know off the top of their head) to organise a replacement. He also told me NOT to ride with a faulty ticket because you can get fined for riding without a valid ticket (obviously it’s alright on the trip that you actually get the faulty ticket – I mean, what can you do? But the next time you ride, bring another ticket because the faulty ticket print will have the bus number and date/time stamped at the time the message was printed).
I simply went online (no real need to call); I have no idea what website I went to, but I had trouble understanding/ seeing the fine print for instructions on how to return my bus ticket, but here is a link with perfectly clear instructions: Replacement Tickets – Sydney Buses.
I didn’t send my ticket off immediately since it was the new year and possibly there wasn’t someone in office, so I waited a bit before sending. Pretty much twiddled my fingers for a week to week and a half, and then got this little baby in the mail.
Ah crap, my watermark isn’t in the corner 😦 I am lazy and I don’t zoom out but now I see it. OH WELL, I’M GOING TO LEAVE IT SINCE I HAVE ALREADY UPLOADED IT.
OH WHAT, I DID THE SAME FOR THIS IMAGE TOO?? C’MON 😦
Sydney Buses/ State Transit Authority was very kind and gave me a replacement ticket as well as a plastic sleeve.
Well, a big thank you to Sydney Buses/ State Transit Authority for being prompt. Now I’ve got my ticket back and that was a stress free and easy way process.
For those who thought tl;dr and have a “Faulty Ticket” –
Send your faulty ticket to the address below, and it’s best to include a note as well with your details in case (just having your name and address on the envelope may not be enough just in case if the envelope accidentally gets misplaced or destroyed y’know?). I know it says Reply Paid, but I put a stamp anyway (it’s only 60c and I’m paranoid). Make sure you seal the envelope well and have the return address clearly written on the back of the envelope in case if your mail gets really err mashed up and the “to” address cannot be read and needs to be returned to you. And if you’re worried about it not being sent, you can buy a tracking number/ signature on delivery from Australia Post. For me, I put on a stamp and made sure I addressed it to and from very clearly. And did I say to include your faulty ticket inside? Just double checking.
State Transit Authority
Reply Paid 2132
Strawberry Hills NSW 2012
So in the future if you get a faulty ticket, no need to fret. The process was easy and everything went better than expected. Thanks again to State Transit.
Oh, and in case if someone asked this question – “why is the silver pen so much fatter than the gold one?”, it’s because the silver one has a USB inside.
Next post will be about consumerism and monies. $$$